Resource Hub – Remark

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Featured resources

A curated selection of our most impactful thinking, events, and guides to explore.

Introducing Remark’s Redesigned Chat Widget

We've launched a fully redesigned chat widget built to make conversations more natural to engage with, easier to start, and simpler for teams to manage. The update introduces a lighter, more approachable design, faster conversation flow, and intuitive customization controls that help the widget feel at home on any storefront.

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January 7, 2026

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Article

Guides for E-commerce

Why Customers Are Bouncing From Your Online Store

Uncover the causes of high bounce rates on eCommerce sites. Learn strategies to engage visitors, enhance user experience, and lower bounce rates for increased online success.

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August 15, 2023

Article

Guides for E-commerce

What Is A Good Customer Response Time For Your Online Store?

Learn what a good customer response time is for your online store and how to improve it. Get tips on how to calculate your customer response time and how to beat the average.

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August 1, 2023

Where commerce teams learn what's next

Featured resources

Introducing Remark’s Redesigned Chat Widget

Remark's 2025 Benchmark Report

Lower CAC Fast: 5 Levers Every Brand Can Pull Now

Beyond Chat: The Full Scope of Remark

Why Customers Are Bouncing From Your Online Store

What Is A Good Customer Response Time For Your Online Store?

Remark's 2025 Benchmark Report

Lower CAC Fast: 5 Levers Every Brand Can Pull Now

Managing the Seasonal Surge: How Chat Reduces Support Burden During Peak Season

Demystifying AI: Answers to the Questions Everyone's Asking

Beyond Chat: The Full Scope of Remark